Terms of Service
Acceptance Of Terms
By accessing, downloading, installing, or using the Company Domains Services, whether or not you become a registered user (“User”, “You”, “Yourself”, “Your”), You agree to be bound by these Terms of Service, which You acknowledge that You have read and understood.
We reserve the right, at Our sole discretion, to change, modify or otherwise alter these Terms at any time. You must review these Terms at https://udesignlearning.com/legal/ on a regular basis to keep Yourself informed of any changes.
The provisions of this document are enforced through the following jurisdictions and those of the users home country and make it enforceable and binding on the recipient/addressee:
- Electronic Signatures in Global and National Commerce Act (ESIGN Act)
- European Union eIDAS Regulation
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Electronic Communications and Transactions Act (ECTA)
- Information Technology Act, 2000 (ITA-2000)
- Electronic Transactions Act 1999
Company Domains
The following domains are owned and operated by Udesign and throughout this document will be referred to as “Company Domains:”
- http://udesignlearning.co.za
- http://udesign.agency
- http://easientrepreneur.com
- Any websites providing services to the aforementioned company domains
Contact
If you have any questions regarding this policy or your dealings with our website, please contact us here: Support@UdesignLearning.co.za
Udesign, P.O. Box 20372 Big Bay, Western Cape, South Africa, 7448
EARNINGS AND INCOME DISCLAIMER:
Udesign cannot and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. We typically give you a guarantee on some products we sell, so if you are not happy for any reason with the quality of our training, get in contact with us so that we can resolve or refund. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our Company Domains, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of the Company Domains, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.
Returns and Cancellations
Physical Returns & Shipping
Returns
Any 100% money back guarantee covers the price of the product only. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try the product, therefore the customer accepts to pay the fee to ship the product.
Customers must contact our support department for an RMA (Return Authorization Number). This number must be displayed on the outside of all return packages. Returned packages without RMA numbers will not be accepted.
Once a return is received or valid refund request submitted, the refund process may take up to 30 days. All refunds will be either returned to the original credit card OR provided as a direct bank transfer. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
Any guarantee will have a prescribed period attached to that offer from the date of the original purchase to return the product to receive your refund. Any return received after the guarantee period time limit will not be processed.
To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
Valid proof of returning a product includes delivery confirmation or signature required via courier. If the customer has delivery confirmation or signature required, then a full refund will be issued.
Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.
To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
Valid proof of returning a product includes delivery confirmation or signature required via courier. If the customer has delivery confirmation or signature required, then the appropriate refund will be issued.
Subscriptions, Trials and Digital Products
Any membership, which may start with a free trial, will continue month-to-month unless and until you cancel your membership or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment to use the Company Domain service.
Trial Subscriptions: Your membership may start with a trial. The trial period of your membership lasts for a prescribed period as specified during sign-up. For combinations with other offers, restrictions may apply. Trials are for new and certain former members only. Udesign reserves the right, in its absolute discretion, to determine your trial eligibility.
We will bill the recurring fees to the payment method used when signing up unless updated or changed by the subscriber.
Monthly Subscriptions
Monthly Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. You may cancel at any time before the monthly subscription has passed.
Yearly Subscriptions
For yearly subscription purchases, you are required to downgrade or cancel before the annual subscription period renews at the following anniversary.
Terms of Subscription Renewal
Trial members will receive a notice from us that your trial period is ending or that the paying portion of your membership has begun.
Additional Products
From time to time, on some products, we will offer our members the opportunity to purchase additional products and services at a discount rate. To be eligible for this discount, the customer must me a member in good standing at the time of purchase.
Live Events
The events, information, and speakers listed on our Company Domains and events are subject to change without notification.
You have THIRTY (30) Days prior to the event to request a full refund of your ticket price or seat deposit. Any request after the THIRTY (30) DAY time limit or after the event or service will not be processed. Any unused tickets will be forfeited and are not transferable to another event.
TICKET HOLDERS MAY NOT SELL, OFFER FOR SALE, OFFER AT AUCTIONS, RESELL, DONATE, ACT AS COMMERCIAL AGENT FOR ANOTHER PARTY OR OTHERWISE TRANSFER THEIR TICKETS IN ANY WAY WITHOUT THE SPECIFIC PRIOR WRITTEN CONSENT OF DIGITAL MARKETER.
Ticket Transfers
Ticket transfers will not be processed THIRTY (30) Days prior to the event.
A transfer fee will be applied to all ticket transfers.
Process for Guest Tickets Transfers
Once a Ticket purchase is confirmed, the Ticket Purchaser may only change the assignment of the Guests accompanying him a maximum of 2 times and using the Tickets that was purchased by:
Submitting a Guest Ticket Transfer Request: the Ticket Purchaser must submit a transfer request to support@udesignlearning.com
LIMITATION ON LIABILITY
ANY STREAM OR LIVE EVENT AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE SERVICE, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. UDESIGN DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
Udesign is not responsible for any problems or technical malfunction of any network or lines, computer online systems, servers, or providers, computer equipment, software, failure of any e-mail or redemption to be received by Udesign on account of technical problems or traffic congestion online or on the Internet or at any Web site, or any combination thereof including any injury or damage to customer’s or any other person’s computer related to or resulting from downloading or streaming any materials consistent with this agreement or subsequent use of any Udesign owned web properties. If, for any reason, the service is not capable of running as planned, including infection by computer virus, bugs, tampering, unauthorized intervention, fraud, technical failures, or any other causes beyond the control of Udesign which threatens or corrupts or adversely affects the administration, security, fairness, integrity or proper conduct of a live stream offer, Udesign, reserves the right, in its sole discretion, to cancel, terminate or suspend the offer and/or any subscription.
ANY ATTEMPT BY YOU TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS OFFER MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, UDESIGN WILL DISQUALIFY YOUR ATTEMPTED REDEMPTION AND RESERVES THE RIGHT TO SEEK DAMAGES FROM YOU TO THE FULLEST EXTENT PERMITTED BY LAW.
Your Account
You agree to provide accurate and complete information when you register with, and as you use, the Udesign Services, and you agree to update your account information to keep it accurate and complete. You agree that Udesign may store and use the information you provide for use in maintaining and billing fees to your Account.
Access to Previous Purchases
As an accommodation to you, subsequent to acquiring Udesign Events or Services, you may be given an opportunity to download previously acquired training (when available) or resources onto an Associated Device. Some Udesign training or services that you previously acquired may not be available for subsequent download or access at any given time, and Udesign shall have no liability to you in such event. For any previously acquired content or training once downloaded, it is your responsibility not to lose, destroy, damage or share it, and you may want to back it up.
Udesign reserves the right to change content options (including eligibility for particular features) or remove access without notice to any previously purchased training or content that is no longer valid or deemed out of date.
Social Media Groups and Communities
Business owners of all levels are welcome here. We have community members of all skill and experience levels, from college students to entrepreneurs to multi-national enterprises.
We want people to feel safe when using our groups and forums. For that reason, we’ve developed a set of community guidelines, outlined below. These policies will help you understand what type of sharing is allowed in our private groups and communities, and what type of content may be reported to us and removed. Due to thediversity of our global community, please keep in mind that something that may be disagreeable or disturbing to you may not violate our community guidelines.
Keep it respectful
Comments that are inappropriately negative, rude, or attacking will be deleted, removed, or we will ask you to revise your thoughts. Everyone is here to learn and grow, so anything violating that will be removed.
No pitching to the group
We have a strict ‘no shopping for customers’ policy in our groups. This includes pointing people to blog posts with your offers/affiliate offers and publicly asking members to join your own Facebook groups or communities. Be cautious of unsolicited private messages to group members. If we get multiple complaints that you or someone else is using private messages to make unsolicited pitches to members, you may be asked to leave. You should view the group as your peers, not your leads.
No gated content
Content posted in the groups cannot be used to harvest leads in any way. If you need a feedback or a review, post the direct PDF, document, or screenshot. Don’t require people to opt-in to view.
Respect confidentiality
Content gathered in our online community groups cannot be collected, repackaged, and/or shared outside the group. Every member of our communities has a right to privacy and the right to feel safe that their questions, answers, and experiences remain privy to group members only.
Keep it on topic
We reserve the right to remove posts based on off-topic content or offensive content.
Partnering with other members
Access to this group does not mean that Udesign endorses anyone’s products or services. Please be cautious and do your due diligence when partnering with anyone – don’t assume everyone is trustworthy. If you are looking for help implementing the stuff that Udesign teachers, we do have a list of (vetted) partners.
Report posts that are breaking group policies
Due to the large amount of people in our groups and communities, it’s sometimes difficult for us to catch everything. If you see a post that is questionable, please report it, tag our community manager in the comments, or reach out to our community manager directly via private message so our team can review them.
Breaking the rules
Multiple warnings for rule-breaking behaviour will result in a 7-day removal from the group. After the 7 day period, you are welcome to re-join the group on a 30-day probation. If you break the rules again during your probation, you will be permanently removed from the community or group.
INTELLECTUAL PROPERTY
You agree that the Udesign, including but not limited to Udesign Products and services, graphics, user interface, audio clips, video clips, editorial content, templates and the scripts and software used to implement Udesign Services, contains proprietary information and material that is owned by Udesign and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright. You agree that you will not use such proprietary information or materials in any way whatsoever except for use of the Udesign Services in compliance with this Agreement. No portion of the Udesign Services may be reproduced in any form or by any means, without expressed written permission from Udesign. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Udesign Services in any manner, and you shall not exploit the Udesign brand in any unauthorised way whatsoever, including, but not limited to, by trespass or burdening network capacity.
Notwithstanding any other provision of this Agreement, Udesign and its licensors reserve the right to change, suspend, remove, or disable access to any Udesign products, content, or other materials comprising a part of the Udesign brand or services at any time without notice. In no event will Udesign be liable for making these changes. Udesign may also impose limits on the use of or access to certain features or portions of Udesign services, in any case and without notice or liability.
All copyrights in and to Udesign (including the compilation of content, postings, links to other Internet resources, and descriptions of those resources) and related software are owned by Udesign and/or its licensors, who reserve all their rights in law and equity. THE USE OF THE SOFTWARE OR ANY PART OF UDESIGN, EXCEPT FOR USE OF UDESIGN AS PERMITTED IN THIS AGREEMENT, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.
The Udesign logo, other Udesign trademarks, service marks, graphics, and logos used in connection with Udesign are brands, trademarks or registered trademarks of Udesign in the U.S. and/or other countries. Other trademarks, service marks, graphics, and logos used in connection with Udesign Services may be the trademarks of their respective owners. You are granted no right or license with respect to any of the aforesaid trademarks and any use of such trademarks.
